Fortra’s EFT Expert Services

New Expert Services: Optimize Your Globalscape Environment

Monthly expert guidance, plus new monitoring tools for Globalscape

We’re excited to let you know about new offerings in Expert Services from Globalscape EFT, designed to give your organization ongoing access to professional guidance and advanced tools.

With Expert Services, you’ll get: 

• Monthly Expert Guidance: A dedicated EFT Professional Services expert will meet with your team each month to review system performance, guide administration, troubleshoot issues, and provide training for your staff.
• Health Check Agent: A proprietary agent that monitors your EFT system in line with Globalscape’s best practices, identifying areas for improvement and keeping your environment running at peak performance.
• Reporting Plus: Access to enhanced reports and dashboard widgets that provide deeper visibility into both day-to-day traffic and configuration details not previously available in report form.
• Upgrade+: This new 12-month subscription service is designed to make staying current on your Globalscape EFT upgrades easier than ever and helps ensure your file transfer environment stays supported, secure, and optimized.

We designed Expert Services to ensure your file transfer environment remains secure, efficient, and fully optimized while giving your team the skills and insights they need.